Nepal: Minister Shrestha warns the transport management staff to take action if there is customer’s complain
Kathmandu: Narayankaji Shrestha, Deputy Prime Minister and Minister of Physical Infrastructure and Transport, has started an initiative to solve the problems faced by the citizens to get driving license.
Deputy Prime Minister Shrestha has monitored and inspected the transport office at Ekantakuna, Lalitpur today. His personal secretary Vijay Gautam informed that he also interacted with the beneficiaries.
Deputy Prime Minister Shrestha instructed the head of the office and the staff to work according to the rules and said that the government will take action if there is any complaint.
During the monitoring, Minister Shrestha has interacted with the service users and general public and said that he is working on service improvement after listening to the complaints.
He has also given instructions to the office head and staff to make the service efficient and convenient.
Minister Shrestha directed to increase the service delivery time, to work in a fast manner and to put an end to irregularity, influence of middlemen and setting.
He warned that immediate action will be taken if any wrong information comes.
